Terms and Conditions | Multi-brand kids' online store in Qatar

Welcome to Kiddo Store, accessible from www.kiddostore.qa. By using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By accessing or using the Kiddo Store website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this website. You agree to comply with all applicable laws and regulations.

2. Use of the Website

You agree to use the Kiddo Store website solely for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. Prohibited activities include, but are not limited to:

Impersonating any person or entity
Transmitting any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
Engaging in any conduct that restricts or inhibits anyone’s use or enjoyment of the website

3. Product Information

We strive to provide accurate product descriptions and images. However, we do not guarantee that the product descriptions or other content on our website are accurate, complete, reliable, or error-free. We reserve the right to correct any errors or omissions and to update product information at any time without prior notice.

4. Pricing and Payment

All prices on our website are listed in Qatari Riyals (QAR) and are subject to change without notice. We reserve the right to modify prices at any time. Payment must be made in full at the time of purchase through the payment methods available on our website.

5. Shipping and Delivery

Kiddo Store is committed to delivering your products within 48 working hours. Please refer to our Shipping and Delivery Policy for details on delivery charges and other shipping information.

6. Returns and Refunds

Please review our Returns and Refunds Policy for information on how to return products and request refunds. All returns must be made in accordance with our return policy.

7. Cancellation Policy

We aim to provide flexibility and transparency in managing your orders. Below are the details of our cancellation and return policy:

Order Cancellation

Orders can be canceled before shipping, and a full refund will be issued through the original mode of payment.
There are no cancellation fees for orders canceled before shipping.

Returns

Unopened boxes can be returned within 72 hours of delivery.
Once the order is delivered, the shipping fee is non-refundable.

Non-Returnable Items

Items related to health, hygiene, beauty, or cosmetics cannot be returned due to safety and hygiene concerns.

8. Warranty Information

We are committed to ensuring your satisfaction with your purchase. Please note that the warranty policies and terms may vary depending on the product or brand.

Brand-Specific Warranty

Each product or brand listed on our website comes with its own warranty policy and terms.
Please review the specific warranty details provided by the brand to understand what is covered.

Steps to Claim Warranty

If your product is entitled to warranty, please contact us directly with your proof of purchase and product details.
Our team will assist you in communicating with the brand to facilitate the warranty claim process.

Warranty Exclusions

Warranty claims are subject to the terms defined by the respective brand.
Typically, warranty does not cover damages caused by:
- Misuse or mishandling of the product.
- Improper maintenance or unauthorized repairs.
- Normal wear and tear.

For further warranty assistance, feel free to reach out to our customer support team.

9. Intellectual Property

All content on the Kiddo Store website, including text, graphics, logos, images, and software, is the property of Kiddo Store or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Kiddo Store shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products purchased through it. This includes, but is not limited to, damages for loss of profits, goodwill, or data.

11. Indemnification

You agree to indemnify and hold harmless Kiddo Store, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the website or violation of these Terms and Conditions.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Qatar. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Qatar.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page, and you are encouraged to review these terms periodically.